The sad fact is that so many people look for the worst in others. They see them through the eyes of their own anger, fear and limitation.
The best leadres see through the eyes of udnerstanding. If someone is late, they try to get to the truth. Maybe there is a time management problem to coach around or a sick child to help. An error on an expense account could be the result of a poor process in place or the employee's disorganization. The miscommunication might be all about the person communicating having weak skills in this area - an opportunity for improvement.
Look for what is best in people rather than looking for the worst in people. As you seek out the good in people, not only will they want to show up more fully for you, but you will see more good in your world.
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